I came into this establishment it seems like a nice place. But I was greeted by Wendy who looked as if I was bothering her. I simply asked, "Where do I go just to get a to go order?" She replied, "ummm as you can see we are busy right now ...... so you'll just have to wait." She seemed agitated by me even asking her a question. This is a cardinal sin in the food services industry. Absolutely unacceptable behavior. I walked back to, "Sammy's Bar & Grill" were a wonderful waitress made everything right. Please choose Sammy's over this establishment. I was on vacation from Chicago so luckily I never have to go here again.
I was very cautious about eating here due to the horrific ratings here on google maps... but, mom was hungry so here we go. The service was spot on (very mindful of my gluten free choice) and during a busy time. The food was great. My Cesar salad was fresh and tasty - I ate it all.
*** Wendy you are a horrible waitress. I hope you find a new job and get happy******
Awful service and fair food. Luckely you cant screw up a beer!
I just wanted to buy a pre made sandwich and water for my flight. I couldn't find anyone to take my money and the place was not very busy. Tuesday April 25 1045 AM. Waitress/hostess sent me to bartender. Bartender sent me back to hostess. I told hostess about this runaround and she just referred me back. A young lady was also treated this way. I left what I wanted to purchase on the bar and stated out loud, "I guess you don't want my business", again no response. The other wannabe customer and I walked out. The employees didn't seem to care.
I reported to the manager Tony. He was nice and apologized for her. But it's too late first impressions are everything. Stay away from this place. No pride of service usually means horrible food.
So our flight was boarding at 11:15 and wanted a quiet glass of wine at 10:30pm. All employees were there but they were closed even though their hours were clearly marked as 11 to 11. Very disappointing. Also very rude when we asked why they weren’t open when the hours stayed otherwise.
Stinger Ray S Tropical Bar Grill is a US Bar based in Kahului, Hawaii. Stinger Ray S Tropical Bar Grill is located at Kahului, HI 96732, USA.
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