Most of all, I appreciate Garrett's aloha spirit. He texted us on our anniversary wishing us well, we saw him out in town at a local pizza joint and he greeted us and he was on-location immediately when we had a minor mechanical issue with one of our mopeds.
These guys don't exist anymore at the location mentioned and they don't do rentals. Despite their website say they do...
This business used to be owned by some great people with quality mopeds; but it must have been sold because the guy who owns it now is a tool. We referred our visiting family members to this company to rent mopeds because they used to have quality, beautiful Sym mopeds. I will never be recommending anyone to them again. Our family members were given 2 banged up, slow mopeds which had safeties that expired in 2013 (1 year expired). The owner swore up and down that he had all current safeties for the mopeds but someone must of stolen the sticker off it. When we asked him to show proof of current safety paperwork (so we wouldn't get pulled over), he said he couldn't show us. The first day we all went riding one of their mopeds broke down and left us stranded on the side of the road (the carburetor was clogged, brakes weren't working properly, and the front tire kept going flat) . When we called the owner of this business to pick up his moped and give us a refund, he refused to refund our money and just exchanged the moped for another one. This next moped at least had a current safety sticker but the headlight didn't work, so we had to exchange it again for a different moped. Do not waste your valuable vacation time with them! There are better, safer, and cheaper moped companies to rent from on this island.
This is THE way to see Maui and Island Motion is THE place to get what you need.
We had a BLAST and rode our mopeds all over the island. We brought a backpack for Safeway runs and for our shopping trips to Lahaina and had so much fun, much better than a rental car. For times that we went to dinner, we took our hotel's shuttle and never missed not having a car. It was a beautiful way to enjoy the island, no drama with parking, if you wanted to see something, just pull over and take a picture. Riding through Wailea at night with my wife and smelling the plumerias is a memory I'll have for the rest of my life! And over 5 days and hundreds of miles, we spent about $15 in gas. Can't beat that!
I don't know what happened to first reviewer, but I can tell you that the guy that runs this company now is a solid guy. They went out of their way to be helpful, delivered the bike to me, kept in touch about arrangements, were friendly and easy to deal with. I would and have recommended them to people who were jealous of my scooter.
Rarely have I dealt with people who are this good at customer service: honest, polite, common sense. This was the way my moped rental went, and I enjoyed it. I was able to enjoy Maui and see the road to Hana (awesome!), and visit the beaches I wanted. I had a really great time on Maui and will definitely come back. Renting a moped just added to the sense of freedom and fun. Totally worth it!
My wife and I visited Maui for our 15-year wedding anniversary and had an incredible experience from beginning to end, especially with Island Motion. Garrett picked us up at the airport and took us, our luggage and mopeds to our hotel, which was a solid 45 minutes from the airport.
Island Motion Moped Scooter Rentals is a US Travel Agency based in Kahului, Hawaii. Island Motion Moped Scooter Rentals is located at 111 Hana Hwy, Kahului, HI 96732, USA.
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