We did the sunrise Haleakala tour. I definitely would not recommend it as a way to see the sunrise. It's only about an hour and fifteen minute drive from Kahului which could be easily done in a rental car. The tour takes 6.5 hours due to multiple stops and delays. The sunrise reservation and park entrance fees total only $26.50 per car as opposed to $150/adult for the tour. We had to change shuttle buses halfway here from the hotel shuttle to a larger bus. The included breakfast is very basic and includes a choice of fruit and yogurt, eggs and hash browns with breakfast meat, or pancakes with sausage. The tour guide/driver talks the entire time so if you want to enjoy the views in silence or with music, this is not the way to go. Passengers also cannot sleep on the way up to the summit because the guide talks constantly. You'll also get to the viewing point after most other people so all the good viewing spots are full. If you drive on your own, there are some restaurants you can stop at on the way down. Next time we will save our money and half the day and drive up on our own.
As you can see from other multiple reviews, the tour company misses picking up their guests far too often. You can EXPECT to be picked up late. I was picked up a hour and a half late after having to make multiple phone calls. Do yourself a favor and choose a different tour company. It's not worth the hassle.
For your own safety, DO NOT BOOK THIS EXCURSION!! This was a grueling 12 hour day with a local tour guide, who was knowledgeable, but was pretty annoying and kept bragging about his local family and where HE was raised on the East side of the island. The brochure we had said the lunch was at the 5-Star hotel in Hana, but it turned out it was a box lunch that we ate outside with an infestation of flies swarming us. This wouldn't have been all that bad if the buses air conditioning worked, but we had already been sweating most of the trip. The tour guide, being the "experienced native" that he is, drove like an absolute maniac on the most dangerous roads I've ever been on. Consistently driving twice the speed limit crossing over a double yellow line. He also had an odd aggression towards tourists. Anytime a tourist was driving in front of him, he would slam on the gas and ride the back of their cars until they would pull over so he could pass them. Overall this was just a horrible excursion. We got to see a few good views but they were limited to about 5 minutes. All of the bathrooms/portajohn's were disgusting and usually required a 15 minute wait for women (which significantly digs into the 20 minutes you have at each stop). I wouldn't do this tour again if they offered to pay me $500.
Was on the Road to Hana with Peaches and Gavin. Great adventure, both tour guides had fantastic knowledge of the island and made the long day go very quickly! That road is insane, so props to Gavin for getting us all through safely. Definitely worth doing if visiting Maui!
Just took a tour that was booked through Royal Caribbean. There was no air conditioning on bus 529 from the time that we first boarded the bus till we got to our first stop. We complained and we got back on the bus the air conditioning was functioning. We departed the bus for our second stop and when we got back on the bus again there was no ac. Also, his narration of the area was not understandable nor informative. Do not use this company unless you're only looking to take a ride in an non air conditioned bus!
Polynesian Adventure Tours is a US Travel Agency based in Kahului, Hawaii. Polynesian Adventure Tours is located at 273 Dairy Rd, Kahului, HI 96732, USA.
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