If i can give a negative star, i would.
We've purchased the haleakala sunrise and breakfast from expedia local expert at our hotel lobby 2 days ago. We were asked to come down at the hotel lobby at 2am and we've waites for more than 2 hrs for nothing. First off, the brochure's phone # just kept ringing with no appropriate after hours answering message prompt to atleast tell you what to do during an after hour call. Secondly, their phone # on the expedia emails and receipt is a non-working phone #. So i went online, in dire need of a phone # to talk to live person to find out what happened and its all bunch of voicemail saying they are not available. I understand its 3-4 in the morning but if you are running a business that operates around this time, i think its only fair and logical for your customers to have customer support. This is definitely the worst travel tour company that i've dealt with.
Travel Plaza Transportation is a US Travel Agency based in Kahului, Hawaii. Travel Plaza Transportation is located at 228 Hoohana St, Kahului, HI 96732, USA.
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