Always helpful and friendly. They do good work
8.1.2017 - Doug Fujiwara is an asset to the Mercedes-Benz Maui Ohana. Kept me in the loop regarding my vehicle service status and delivered a thorough explanation of the work that was done.
The entire process was easy - no hassles, very pleasant and helpful people. Hank Raposa and his team did a great job for us.
It is very unusual to ALWAYS get perfect service from any business, and unheard of from anything to do with your automobile. EXCEPT when you work with the fine folks at Mercedes Benz of Maui. Whether it be the service department, the floor reps, mechanics, support staff, email reminders (I could go on and on) we always get the best customer care. They make everything so seamless and professional and don't get me started on their product. Perfection on the road. We are customers for LIFE and will never buy another car anywhere!!
Second service was another great experience. Got a 2016 C class loaner, service was perfect and when the car wash was closed I received a car wash pass for the next time I am near the car wash. John was courteous and well organized. Another 5 star experience. This is a great customer oriented dealership and a great automobile.
Mahalo to the service department crew, great work!
John Macebo is a fantastic service representative. His ability to listen and his diligence to assist, makes me rate him a 5 Star hero!
Understood it is a team effort at Mercedes-Benz Maui, but this young man stands out!
Great work Doug and thank you!
First service after one year and it was a great experience. Two hours in a comfortable lounge doing email and other productive work. After service A was completed I got back a car well tuned and clean inside and out - that's service.
You won't be disappointed at Mercedes Benz of Maui. I purchased another vehicle yesterday. This is my third Mercedes purchase with Hank since 2014. Hank is FANTASTIC to work with. Their entire sales team is exactly that-a TEAM. They all work together and are super helpful. Service is great as well. Kelly who handles final paperwork is a champ. Couldn't be happier. Thanks to all of you!
Mercedes Benz Of Maui is a US Car Dealer based in Kahului, Hawaii. Mercedes Benz Of Maui is located at 69 Hobron Ave, Kahului, HI 96732, USA.
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