Paul from the auto body shop was awesome even got my Lincoln back to me a day early. Mahalo
I just purchased a raptor from these guys it was honestly one of my best car experiences that was fast, efficient and they got me in and out with in two hours. Not usually the type of person to post about car experiences because I’ve had very few good ones nonetheless these guys were incredible job well done!
Set up an appointment and took my car in so they could take care of a warranty issue for me with my battery. Took longer than I expected but no problem as long as they fix the issue, except when I got back to pick up my car it was sitting there and after a 1/2 hour I went to check on it and they told me it'd be little while longer. So I went and checked under the hood and saw that they had already finished up. I went back in and they were like, Oh they just brought the paperwork in. I think they weren't in any hurry because I didn't have to pay anything due to it being under warranty. They were cool to me I guess but seemed kind of inconvenienced to help me.
The body shop they have is awful came for some rust damage to get fixed just for them to basically cover the rust up with Bondo and have it fail again 4 months later now i have interior water damage and claim to have lost the work order i was still making payments on the car how couldnt they pull that up on the computer is beyond me.. once they have the cash and the paper work is signed they really dont care for the people who drive Fords and Lincoln's never buy from here again
have to say it was the best car buying experience I have ever had! It was the exact opposite of my experience there last time. The salesman Brian was very knowledgeable and didn't give me the usual sales routine. He presented me numbers and when I said they were too much the new sales manager Eric said " Just come in my office and let's make this work"! He got me to where I was comfortable and 1 hour later I was on the road! The new staff changes made me a fan again. I'm hoping they have made the service department run that smooth ! I'll know in a few months. Go see Eric the manager or Brian and just say make it easy and I'm sure they will !
Valley Isle Motors Ltd is a US Car Dealer based in Kahului, Hawaii. Valley Isle Motors Ltd is located at 221 S Puunene Ave, Kahului, HI 96732, USA.
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